Question 1

What is a smart exhibition control system?

Accepted Answer

A smart exhibition control system is software for centrally managing various devices in exhibition halls (such as lights, projectors, audio, curtains). SoftControl provides a visual editor to quickly create control interfaces without programming, supporting one-touch scenes and scheduled tasks.

Question 2

Is SoftControl free?

Accepted Answer

SoftControl offers free download and trial with full features. For production use, a license is required from $399 per device (Standard tier, perpetual license, one-time purchase for lifetime usage).

Question 3

Which operating systems does SoftControl support?

Accepted Answer

Currently available for Windows 10+ (64-bit) and Android 8.0+ (tablet). macOS, Linux, and iOS versions are under development.

Question 4

What devices and protocols does SoftControl support?

Accepted Answer

SoftControl supports serial (RS232/RS485), network (TCP/UDP/HTTP), infrared, PJLink and other protocols. It can control lights, projectors, audio systems, curtains, air conditioners, and other smart devices.

Question 5

How to set up one-touch opening/closing?

Accepted Answer

In SoftControl, you can combine multiple device commands into a scene (e.g., opening, closing), then bind the scene to a button. Click the button to execute all related commands at once.

Question 6

What's the difference between SoftControl and Crestron?

Accepted Answer

SoftControl is a pure software solution, no expensive hardware required, priced from $399/device. Crestron is a hardware+software integrated solution, typically costing tens to hundreds of thousands. SoftControl is better for small to medium exhibitions, Crestron for large complex projects.

Question 7

Do I need programming skills to use it?

Accepted Answer

No. SoftControl provides a visual editor where you can create control interfaces by dragging and dropping. Even without programming experience, you can get started quickly.

Question 8

How many devices can be controlled simultaneously?

Accepted Answer

SoftControl supports controlling hundreds of devices simultaneously. The exact number depends on network bandwidth and device response speed. A single page can have unlimited control buttons.

Question 9

How to get technical support?

Accepted Answer

You can submit questions through the feedback page on our website or email technical support. Licensed users enjoy priority technical support.

Question 10

Does it support remote control?

Accepted Answer

Yes. As long as the controlling device (tablet/computer) and controlled devices are on the same network, remote control is possible. Future versions will support cloud-based remote control.

Question 11

Does SoftPlayer offer a free trial?

Accepted Answer

Yes. SoftPlayer offers a 30-day free trial with all Standard edition features. A license is required to continue after the trial period.

Question 12

What is the difference between SoftPlayer Standard and Professional editions?

Accepted Answer

Standard edition supports up to 4K (3840×2160) output. Professional edition supports up to 16K (15360×8640) ultra-high resolution with multi-screen tiling, ideal for extra-large display walls or multi-screen setups.

Question 13

Is SoftAgent free?

Accepted Answer

Yes, SoftAgent is completely free. Deploy it on target hosts to receive SoftControl commands for system-level operations: volume, power management, lock screen, Wake-on-LAN, keyboard simulation and more.

คำถามที่พบบ่อย

รองรับระบบปฏิบัติการใดบ้าง?

ฉันสามารถใช้โดยไม่มีอินเทอร์เน็ตได้หรือไม่?

ฉันจะเริ่มต้นอย่างไร?

ฉันจะติดต่อฝ่ายสนับสนุนได้อย่างไร?

SoftPlayer FAQ

SoftPlayer มีการทดลองใช้ฟรีหรือไม่?

SoftPlayer เป็นใบอนุญาตถาวรหรือแบบสมัครสมาชิก?

รุ่น Standard และ Professional ต่างกันอย่างไร?

ฉันจะได้รับคีย์ใบอนุญาตหลังซื้ออย่างไร?

SoftPlayer ใช้การผูก device สำหรับใบอนุญาตหรือไม่?

SoftAgent FAQ

SoftAgent ฟรีหรือไม่?

ฉันต้องล็อกอินเพื่อดาวน์โหลด SoftAgent หรือไม่?

SoftAgent ทำงานร่วมกับ SoftControl อย่างไร?

ยังมีคำถามอีกหรือไม่?